# Splashify Pro — User Documentation

> Complete user guide for Splashify Pro — the all-in-one WhatsApp Business messaging platform. Send broadcasts, automate conversations with AI chatbots, manage contacts, run calling campaigns, and track analytics from a single dashboard.

App URL: https://app.splashifypro.com
Docs URL: https://docs.splashifypro.com

## Getting Started

- [Overview](https://docs.splashifypro.com/getting-started): First steps, platform overview, and architecture
- [Sign Up](https://docs.splashifypro.com/getting-started/signup): Create your Splashify Pro account
- [Login & 2FA](https://docs.splashifypro.com/getting-started/login): Login, two-factor authentication, and session management
- [Dashboard](https://docs.splashifypro.com/getting-started/dashboard): Navigate the main dashboard

## WhatsApp Setup

- [Overview](https://docs.splashifypro.com/whatsapp-setup): WhatsApp Business setup guide
- [Connect WABA](https://docs.splashifypro.com/whatsapp-setup/connect-waba): Connect your WhatsApp Business Account
- [Register Phone](https://docs.splashifypro.com/whatsapp-setup/phone-registration): Register and verify your phone number
- [Business Verification (KYC)](https://docs.splashifypro.com/whatsapp-setup/kyc): Complete Meta business verification
- [Official Business Account](https://docs.splashifypro.com/whatsapp-setup/oba): Apply for the green badge OBA status

## Messaging

- [Overview](https://docs.splashifypro.com/messaging): Messaging inbox overview
- [Conversations](https://docs.splashifypro.com/messaging/conversations): View and manage customer conversations
- [Sending Messages](https://docs.splashifypro.com/messaging/send-messages): Send text, media, templates, and interactive messages
- [Assign & Resolve](https://docs.splashifypro.com/messaging/assign-resolve): Assign chats to team members and resolve conversations
- [Live Chat Settings](https://docs.splashifypro.com/messaging/live-chat): Configure live chat behavior and routing

## Contacts

- [Overview](https://docs.splashifypro.com/contacts): Contact management overview
- [Manage Contacts](https://docs.splashifypro.com/contacts/manage-contacts): Add, edit, and delete contacts
- [Import Contacts](https://docs.splashifypro.com/contacts/import): Bulk import contacts from CSV
- [Segments](https://docs.splashifypro.com/contacts/segments): Create dynamic segments for targeted messaging
- [Tags](https://docs.splashifypro.com/contacts/tags): Organize contacts with tags
- [Custom Attributes](https://docs.splashifypro.com/contacts/attributes): Add custom data fields to contacts

## Broadcasts

- [Overview](https://docs.splashifypro.com/broadcasts): Broadcast campaigns overview
- [Create a Broadcast](https://docs.splashifypro.com/broadcasts/create-broadcast): Step-by-step broadcast creation
- [WhatsApp Broadcasts](https://docs.splashifypro.com/broadcasts/whatsapp-broadcast): Send WhatsApp template broadcasts
- [RCS Broadcasts](https://docs.splashifypro.com/broadcasts/rcs-broadcast): Send RCS message broadcasts
- [Broadcast Reports](https://docs.splashifypro.com/broadcasts/broadcast-reports): View delivery, read, and click reports

## AI Agents & Chatbots

- [Overview](https://docs.splashifypro.com/ai-agents): AI automation overview
- [Chat AI Agent](https://docs.splashifypro.com/ai-agents/chat-ai-agent): GPT-powered AI agent for auto-replying
- [Workflow Bot](https://docs.splashifypro.com/ai-agents/workflow-bot): Rule-based workflow automation
- [Instagram Bots](https://docs.splashifypro.com/ai-agents/instagram-bots): AI bots for Instagram DMs
- [Flow Builder](https://docs.splashifypro.com/ai-agents/flow-builder): Visual no-code chatbot flow builder
- [Flow Node Reference](https://docs.splashifypro.com/ai-agents/flow-nodes): Reference for all available flow nodes

## Instagram

- [Overview](https://docs.splashifypro.com/instagram): Instagram integration overview
- [Connect Instagram](https://docs.splashifypro.com/instagram/connect): Link your Instagram Business account
- [Automation Rules](https://docs.splashifypro.com/instagram/automation-rules): Auto-reply rules for comments and DMs
- [Instagram Inbox](https://docs.splashifypro.com/instagram/inbox): Manage Instagram DMs from Splashify Pro
- [Messaging Windows](https://docs.splashifypro.com/instagram/messaging-windows): Understand Instagram 24h messaging rules
- [Troubleshooting](https://docs.splashifypro.com/instagram/troubleshooting): Fix common Instagram connection issues

## Calling

- [Overview](https://docs.splashifypro.com/calling): WhatsApp Business voice calling
- [Making Calls](https://docs.splashifypro.com/calling/outbound-calls): Place outbound voice calls
- [Call Permissions](https://docs.splashifypro.com/calling/permissions): Manage who can make calls
- [Call Recordings](https://docs.splashifypro.com/calling/recordings): Access and manage call recordings
- [Calling Settings](https://docs.splashifypro.com/calling/settings): Configure calling preferences

## Templates

- [Overview](https://docs.splashifypro.com/templates): Message templates overview
- [Create a Template](https://docs.splashifypro.com/templates/create-template): Build Meta-approved WhatsApp templates
- [RCS Templates](https://docs.splashifypro.com/templates/rcs-templates): Create RCS message templates

## Email Marketing

- [Overview](https://docs.splashifypro.com/email): Email marketing features
- [Connect Sender Domain](https://docs.splashifypro.com/email/sender-domain): Verify your sending domain with SPF/DKIM
- [Build Templates](https://docs.splashifypro.com/email/templates): Create email templates
- [Send Campaigns](https://docs.splashifypro.com/email/campaigns): Launch email campaigns
- [Troubleshooting](https://docs.splashifypro.com/email/troubleshooting): Fix email delivery issues

## Lead Capture Widget

- [Overview](https://docs.splashifypro.com/lead-widget): WhatsApp lead capture widget
- [Setup & Embed](https://docs.splashifypro.com/lead-widget/setup): Install the widget on your website
- [Customize](https://docs.splashifypro.com/lead-widget/customize): Customize widget appearance and behavior
- [Capturing Leads](https://docs.splashifypro.com/lead-widget/captures): View and manage captured leads
- [Troubleshooting](https://docs.splashifypro.com/lead-widget/troubleshooting): Fix widget installation issues

## Integrations

- [Overview](https://docs.splashifypro.com/integrations): Third-party integrations overview
- [Generic Webhook](https://docs.splashifypro.com/integrations/generic-webhook): Set up custom webhook integrations

### Payments

- [Razorpay](https://docs.splashifypro.com/integrations/razorpay): Razorpay payment notifications
- [Stripe](https://docs.splashifypro.com/integrations/stripe): Stripe payment integration
- [PayPal](https://docs.splashifypro.com/integrations/paypal): PayPal payment integration
- [Cashfree](https://docs.splashifypro.com/integrations/cashfree): Cashfree payment gateway
- [PayU](https://docs.splashifypro.com/integrations/payu): PayU payment integration
- [Zoho Payments](https://docs.splashifypro.com/integrations/zoho): Zoho payment integration
- [Xendit](https://docs.splashifypro.com/integrations/xendit): Xendit payment gateway
- [Aspire](https://docs.splashifypro.com/integrations/aspire): Aspire financial integration

### E-Commerce

- [Shopify](https://docs.splashifypro.com/integrations/shopify-marketing): Shopify abandoned cart and order notifications
- [WooCommerce](https://docs.splashifypro.com/integrations/woocommerce): WooCommerce order notifications

### Automation

- [Zapier](https://docs.splashifypro.com/integrations/zapier): Zapier automation triggers and actions
- [Pabbly Connect](https://docs.splashifypro.com/integrations/pabbly): Pabbly Connect workflows
- [Make (Integromat)](https://docs.splashifypro.com/integrations/make): Make automation scenarios
- [Google Sheets](https://docs.splashifypro.com/integrations/google-sheets): Sync contacts with Google Sheets

### CRM

- [Zoho CRM](https://docs.splashifypro.com/integrations/zoho-crm): Zoho CRM integration
- [HubSpot](https://docs.splashifypro.com/integrations/hubspot): HubSpot CRM integration
- [Salesforce](https://docs.splashifypro.com/integrations/salesforce): Salesforce CRM integration
- [Freshworks CRM](https://docs.splashifypro.com/integrations/freshworks-crm): Freshworks CRM integration

### Finance & Support

- [Zoho Billing](https://docs.splashifypro.com/integrations/zoho-billing): Zoho Billing invoice notifications
- [Freshdesk](https://docs.splashifypro.com/integrations/freshdesk): Freshdesk ticket integration
- [Calendly](https://docs.splashifypro.com/integrations/calendly): Calendly booking notifications
- [Troubleshooting](https://docs.splashifypro.com/integrations/troubleshooting): Fix common integration issues

## Public API

- [Overview](https://docs.splashifypro.com/public-api): API overview and base URL
- [Authentication](https://docs.splashifypro.com/public-api/authentication): API key auth and bearer tokens
- [Rate Limits](https://docs.splashifypro.com/public-api/rate-limits): API rate limiting policy
- [Get Users](https://docs.splashifypro.com/public-api/get-users): GET /users — List users/contacts

### Conversions API

- [Send Meta CAPI Event](https://docs.splashifypro.com/public-api/conversions-api): Facebook Conversions API integration

### Send Messages

- [Send Text](https://docs.splashifypro.com/public-api/send-text): POST — Send a plain text message
- [Send Audio](https://docs.splashifypro.com/public-api/send-audio): POST — Send an audio message
- [Send Image](https://docs.splashifypro.com/public-api/send-image): POST — Send an image message
- [Send Document](https://docs.splashifypro.com/public-api/send-document): POST — Send a document
- [Send Video](https://docs.splashifypro.com/public-api/send-video): POST — Send a video message
- [Send Button](https://docs.splashifypro.com/public-api/send-button): POST — Send an interactive button message
- [Send List](https://docs.splashifypro.com/public-api/send-list): POST — Send a list menu message
- [Send Sticker](https://docs.splashifypro.com/public-api/send-sticker): POST — Send a sticker

### Send Templates

- [Template — No Header](https://docs.splashifypro.com/public-api/send-template-no-header): Send template without header
- [Template — Text Header](https://docs.splashifypro.com/public-api/send-template-text-header): Send template with text header
- [Template — Document Header](https://docs.splashifypro.com/public-api/send-template-document-header): Send template with document header
- [Template — Image Header](https://docs.splashifypro.com/public-api/send-template-image-header): Send template with image header
- [Authentication Template](https://docs.splashifypro.com/public-api/send-template-authentication): Send OTP/auth template
- [Dynamic CTA Template](https://docs.splashifypro.com/public-api/send-template-dynamic-cta): Send template with dynamic URL buttons
- [Carousel — Dynamic CTA](https://docs.splashifypro.com/public-api/send-template-carousel-cta): Send carousel template with CTA
- [Carousel — Without CTA](https://docs.splashifypro.com/public-api/send-template-carousel-no-cta): Send carousel template without CTA
- [Order Details Carousel](https://docs.splashifypro.com/public-api/send-template-order-details-carousel): Send order details as carousel
- [Order Status](https://docs.splashifypro.com/public-api/send-template-order-status): Send order status template
- [Order Details — Single](https://docs.splashifypro.com/public-api/send-template-order-details-single): Send single-image order details

### Email API

- [Send Email](https://docs.splashifypro.com/public-api/send-email): POST — Send a transactional email
- [Send Template Email](https://docs.splashifypro.com/public-api/send-template-email): POST — Send an email using template
- [SMTP Setup](https://docs.splashifypro.com/public-api/smtp-setup): Configure SMTP relay

### Chat Assignment

- [Assign Chat to Agent](https://docs.splashifypro.com/public-api/chat-assignment): POST — Assign a chat to a team member

### GraphQL

- [GraphQL API](https://docs.splashifypro.com/public-api/graphql): GraphQL endpoint for advanced queries

### Official SDKs

- [SDKs Overview](https://docs.splashifypro.com/public-api/sdks): Available SDK libraries
- [Node.js / TypeScript](https://docs.splashifypro.com/public-api/sdks/nodejs): Node.js SDK
- [Python](https://docs.splashifypro.com/public-api/sdks/python): Python SDK
- [PHP](https://docs.splashifypro.com/public-api/sdks/php): PHP SDK

## Settings

- [Overview](https://docs.splashifypro.com/settings): Account settings overview
- [Team Members](https://docs.splashifypro.com/settings/team): Manage team members and roles
- [Billing & Wallet](https://docs.splashifypro.com/settings/billing): Wallet top-up, billing history
- [Developer Settings](https://docs.splashifypro.com/settings/developer): API keys, webhooks, developer tools
- [Integrations](https://docs.splashifypro.com/settings/integrations): Connected third-party apps
- [Canned Messages](https://docs.splashifypro.com/settings/canned-messages): Create quick-reply templates
- [Opt-Out Management](https://docs.splashifypro.com/settings/opt-management): Manage contact opt-in/opt-out
- [Business Username](https://docs.splashifypro.com/settings/username): Set your wa.me short link username
- [Invoices](https://docs.splashifypro.com/settings/invoices): View and download invoices
- [Subscriptions](https://docs.splashifypro.com/settings/subscriptions): Manage plan subscriptions
- [Active Devices](https://docs.splashifypro.com/settings/devices): Manage logged-in devices and sessions
- [Allowed IPs](https://docs.splashifypro.com/settings/allowed-ips): Restrict API access by IP address

## Analytics

- [Analytics Overview](https://docs.splashifypro.com/analytics): Dashboard analytics and reporting
- [Track Expenses](https://docs.splashifypro.com/analytics/expenses): Monitor messaging costs
- [CTWA Ads](https://docs.splashifypro.com/analytics/ctwa): Click-to-WhatsApp ad performance

## Support

- [Support Tickets](https://docs.splashifypro.com/support): Create and manage support tickets

---

## Reseller Panel

- [Overview](https://docs.splashifypro.com/reseller-panel): White-label reseller panel overview
- [Getting Started](https://docs.splashifypro.com/reseller-panel/getting-started): Set up your reseller account
- [Dashboard](https://docs.splashifypro.com/reseller-panel/dashboard): Reseller dashboard overview
- [Clients](https://docs.splashifypro.com/reseller-panel/clients): Manage your white-label clients
- [Plans & Pricing](https://docs.splashifypro.com/reseller-panel/plans): Create and manage subscription plans
- [Add-Ons](https://docs.splashifypro.com/reseller-panel/addons): Configure add-on packages
- [Coupons](https://docs.splashifypro.com/reseller-panel/coupons): Create discount coupons
- [Markup Settings](https://docs.splashifypro.com/reseller-panel/markup): Set message markup pricing
- [Wallet](https://docs.splashifypro.com/reseller-panel/wallet): Reseller wallet and balance
- [Settlements](https://docs.splashifypro.com/reseller-panel/settlements): Revenue settlements and payouts
- [Support Tickets](https://docs.splashifypro.com/reseller-panel/tickets): Manage client support tickets
- [Branding](https://docs.splashifypro.com/reseller-panel/branding): Customize branding and colors
- [Custom Domain & SSL](https://docs.splashifypro.com/reseller-panel/domain): Set up custom domain with SSL
- [Integrations](https://docs.splashifypro.com/reseller-panel/integrations): Reseller payment gateway setup
- [Profile & Security](https://docs.splashifypro.com/reseller-panel/profile): Manage reseller profile and security