Contacts
The Contacts section is your customer CRM. Store, organize, and segment your contacts to power targeted broadcasts and personalized conversations.
Navigate to Contacts
Click Contacts in the left sidebar, or go to:
https://app.splashifypro.com/contactsWhat You Can Do
| Feature | Description |
|---|---|
| Add contacts | Manually create contacts one by one |
| Import contacts | Bulk upload from CSV |
| Edit & delete | Update or remove contact records |
| Tag contacts | Apply labels for categorization |
| Create segments | Build filtered lists for targeted broadcasts |
| Custom attributes | Add extra fields (e.g. “Order ID”, “City”) |
| Block/Unblock | Prevent or restore messaging for a contact |
Contact Fields
Each contact record contains:
| Field | Description |
|---|---|
| Name | Full name |
| Phone | WhatsApp number with country code |
| Optional email address | |
| Tags | Labels applied to this contact |
| Custom Columns | Any custom attributes you’ve created |
| Created At | When the contact was added |
| Last Activity | Timestamp of last interaction |