Templates
Message Templates are pre-approved messages required for initiating WhatsApp conversations outside the 24-hour window. All templates must be approved by Meta before use.
Navigate to Templates
Click Templates in the left sidebar, or go to:
https://app.splashifypro.com/templatesTemplate Types
| Type | Channel | Use |
|---|---|---|
| Marketing | Promotions, offers, re-engagement | |
| Utility | Order updates, reminders, account alerts | |
| Authentication | OTP, verification codes | |
| RCS Templates | RCS | Rich media campaigns |
Template Status
| Status | Meaning |
|---|---|
| Approved ✅ | Ready to use in broadcasts and messages |
| Pending ⏳ | Submitted to Meta, awaiting review |
| Rejected ❌ | Meta declined — edit and resubmit |
| Paused ⚠️ | Temporarily paused by Meta due to quality issues |
Sync Templates
If you have templates created directly in Meta Business Manager, sync them to Splashify Pro:
- Go to Templates
- Click Sync Templates
- All your Meta-approved templates are imported
Delete a Template
- Find the template in the list
- Click the Delete button
- Confirm
Deleting a template in Splashify Pro also deletes it from Meta. This is irreversible.