Business Verification (KYC)
KYC (Know Your Customer) verification unlocks higher messaging tiers and is required for sending broadcasts to large audiences.
Why KYC is Required
| Without KYC | With KYC |
|---|---|
| Limited to 250 conversations/day | Starts at 1,000 conversations/day |
| Can only message users who messaged first | Can send outbound template messages |
| No broadcast campaigns | Full broadcast access |
Step 1: Navigate to KYC
- Go to Dashboard
- Click Complete KYC in the setup checklist
- Or navigate to Settings → Account Details → KYC
Step 2: Submit Business Documents
Fill out the KYC form with the following information:
Business Details
| Field | Description |
|---|---|
| Legal Business Name | Exact name as registered (must match government records) |
| Business Type | Sole Proprietor, Private Limited, LLP, etc. |
| GSTIN | Your GST Identification Number (for Indian businesses) |
| Business Address | Registered office address with PIN code |
| Business Category | Industry category (e.g. E-Commerce, Healthcare, Education) |
| Website URL | Your business website |
Required Documents
| Document | Accepted Formats |
|---|---|
| Business Registration Certificate | PDF, JPG, PNG (max 5MB) |
| GST Certificate | PDF, JPG, PNG (max 5MB) |
| Proof of Address | Utility bill or bank statement |
| Authorized Signatory ID | Aadhaar, PAN, Passport |
Step 3: Submit for Review
Click Submit KYC. Our team reviews submissions within 1–3 business days.
KYC Status
| Status | Meaning |
|---|---|
| Not Submitted | KYC form not yet filled |
| Pending | Under review by Splashify Pro team |
| Approved ✅ | Verified — higher limits unlocked |
| Rejected ❌ | Resubmission required (reason provided) |
You’ll receive an email notification when your KYC status changes.
After KYC Approval
Once approved:
- Messaging limits increase automatically
- You become eligible to apply for Official Business Account
- Broadcast campaigns to large segments are unlocked