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WhatsApp SetupRegister Phone Number

Register Phone Number

After connecting your WABA, you need to formally register your phone number with the WhatsApp Business Platform to enable two-way messaging.

Step 1: Go to Phone Registration

  1. Navigate to Dashboard or Settings → Channels
  2. Click Register Phone Number next to your connected WABA

Step 2: Choose Verification Method

Select how you want to receive the verification PIN:

  • SMS — A 6-digit PIN sent via text message
  • Voice Call — A voice call reads out the PIN

Note: If your number is a VoIP or landline, choose Voice Call.

Step 3: Enter the PIN

Enter the 6-digit PIN you receive and click Verify & Register.

Step 4: Confirm Registration

Once verified, your phone number status changes to Registered. You can now:

  • Send and receive WhatsApp messages
  • Use approved message templates
  • Create broadcast campaigns

Phone Number Requirements

RequirementDetails
Not on WhatsApp AppNumber must be deregistered from the consumer WhatsApp app
Can receive SMS/callsThe number must be able to receive SMS or voice calls
Country codeMust include full international country code

Display Name

When registering, your WABA’s display name is shown to customers. This name:

  • Is set during the Meta Embedded Signup
  • Must match your business name
  • Can be changed later in Meta Business Settings (subject to approval)

Troubleshooting

IssueFix
PIN not receivedCheck if the number can receive SMS; try voice call
Registration failedEnsure the number is not active on WhatsApp app
Number already registeredContact support to transfer the number

Next Step

Complete KYC (Business Verification) →