WhatsApp Lead Capture Widget
A floating WhatsApp bubble you embed on your website. Visitors fill a short form (name + phone + optional message), the contact is auto- created in your Splashify Pro CRM, and they’re redirected to WhatsApp with their message prefilled — landing the conversation in your team inbox already linked to the new contact.
What you get
- One-line embed — paste a
<script>tag in your site and the bubble appears at the bottom of every page. - Customizable bubble + form — theme color, position (bottom-right or bottom-left), headline, subheadline, button label, prefilled WhatsApp message, optional name/message fields.
- Auto-CRM — every submission creates a contact tagged
lead-widgetwith attribution metadata (page URL, referrer, widget ID). - Inbox routing — when the visitor sends their first WhatsApp
message, it lands in
/messagesalready linked to the contact you captured. - Spam protection — domain allowlist (Origin header check), per-IP rate limit (10 captures/hour), optional Cloudflare Turnstile.
- Shadow DOM — the widget runs in an isolated CSS scope so it never collides with your site’s styles, even on heavy frameworks like React, Vue, or jQuery.
Plan requirements
- Growth or Business plan (or active free trial).
- A connected WhatsApp Business number — visitors will be redirected to chat with this number.
Quick start
- Open Settings → Lead Widget in Splashify Pro.
- Add the domains you’ll embed on (e.g.
acme.com,www.acme.com). - Customise the bubble (theme color, headline, button text) — preview updates live.
- Copy the
<script>snippet from the Embed section. - Paste it into the
<body>of every page on your site.
That’s it. The bubble appears at the bottom of every page within
seconds. Captured leads show up in Settings → Lead Widget → Captures
and in your main Contacts list with the lead-widget tag.
How it works
Visitor on your site
↓ clicks bubble → small form opens (name, phone, message)
↓ submits → POST /widget/<id>/capture
↓ origin check (must match allowed_domains)
↓ rate limit check (10/hour per IP)
↓ optional Turnstile verification
↓ creates app_contacts row + tag = "lead-widget"
↓ creates conversation linked to contact
↓ returns wa.me deep-link
↓ same-tab redirect to wa.me
↓ WhatsApp app/web opens with message prefilled
↓ visitor sends → conversation lands in /messagesThe contact and conversation exist before the visitor even sends their first message — so you can run automations, send templates, or assign to a team member as soon as the form lands.
Continue reading
- Setup & Embed — step-by-step embed guide
- Customize — theme color, copy, fields, branding
- Capturing Leads — what data is captured + segments
- Troubleshooting — common issues