Automation Rules
Each rule is scoped to one reel (or post) and fires when someone comments on it with a matching keyword. You can have multiple rules on the same reel — e.g. one for price, another for link.
Create your first rule
1. Open the Rules tab
On /instagram-automation , click the Rules tab. You’ll see all rules with their media thumbnail, keyword, and trigger count.
2. Click “New Rule”
A side sheet opens with an empty form.
3. Pick a reel or post
You’ll see a grid of your recent 25 posts/reels pulled live from Instagram. Click the one you want this rule to apply to. Click Change if you need to pick a different one.
4. Set the trigger keyword
The keyword is a case-insensitive substring match against the comment text.
Examples:
| Trigger keyword | Comments that match |
|---|---|
price | ”What’s the price?”, “PRICE??”, “priced too high” |
link | ”Send link”, “Linked in bio?” |
how much | ”how much is it”, “How Much?”, “howmuch” ❌ (no space) |
Pick something short and specific. Common pitfalls:
- Too generic —
hiwill fire on nearly every comment - Too specific —
what is the price in dollarswill never match
5. Set the DM message
What gets sent as a private reply when the rule fires. Keep it under 1000 characters — Instagram truncates longer messages.
You can include links. Instagram renders clickable link previews in DMs.
6. (Optional) Set a public comment reply
The text posted as a public reply under the comment at the same time as the DM is sent.
Common pattern: Check your DMs! 📬 — lets the commenter (and onlookers) know the DM was sent.
Leave blank if you only want a private DM with no public footprint.
7. Save
The rule goes live immediately. Comments that arrive from this moment onwards will be checked against it.
How matching works
When Instagram pushes a comment event to Splashify Pro:
Comment text → lowercased → "contains" check against each active rule's keyword- Multiple rules on the same reel are checked in creation order
- The first matching active rule fires; other rules for the same comment are skipped
- Comments with no match are still logged to the Activity feed (so you can see what’s coming in)
Managing rules
| Action | How |
|---|---|
| Pause / activate | Click the power icon on the rule row |
| Edit keyword or messages | Click the pencil icon |
| Delete | Click the trash icon — irreversible |
| See firing count | Each rule card shows “Triggered Nד |
Common patterns
Lead magnet — “send me the link”
Trigger: link
DM: Here you go 🎁 https://your-site.com/guide
Reply 'yes' if you want me to follow up with pricing!
Reply: Check your DMs 📬Price list on demand
Trigger: price
DM: Our starter pack is ₹2,000/mo, pro is ₹5,000/mo,
and enterprise is custom. Full breakdown:
https://your-site.com/pricing
Reply: DM'd you our pricing — check your inbox 💬Course waitlist signup
Trigger: join
DM: Welcome! To secure your spot, drop your email here
and I'll send the enrolment link within 24h.
Reply: (leave blank — keeps it more personal)Limits and quirks
- One DM per matching comment — we don’t fire the same rule multiple times for the same comment ID
- Deleted comments — if the commenter deletes their comment after we send the DM, the DM stays; Instagram doesn’t retract it
- Carousel posts — rules work on the carousel as a whole, not per slide
Continue to Instagram Inbox to handle the DMs that land after automations fire.