Instagram

Splashify Pro connects your Instagram Business account so you can:

Auto-DM users who comment on your reels with a trigger keyword
Reply publicly to those comments at the same time
Chat with DMs in the same unified inbox you use for WhatsApp + RCS

Everything runs through the official Instagram Graph API with Instagram Login — no Instagram password is ever shared with Splashify Pro, and you can revoke access at any time from your Instagram settings.

Three parts of the feature

Part	What it does	Where to find it
Connect	One-time Instagram Login flow that authorises Splashify Pro	/instagram-automation
Automation Rules	Per-reel keyword triggers → auto-DM + public reply	Same page, Rules tab
Instagram Inbox	Live DM conversations alongside WhatsApp + RCS	/messages — Instagram tab

Prerequisites

To connect, your Instagram account must be either:

Business account, or
Creator account

Personal accounts are not eligible — Instagram’s Graph API blocks them. To convert, open the Instagram mobile app → Settings → Account → Switch to Professional Account.

Plan requirements

Instagram is included on GROWTH, ADVANCED, and ENTERPRISE plans. On a trial account you have full access during the trial period — the feature locks after the trial ends unless your current plan has it enabled.

How the comment-DM flow works


Someone comments on your reel
        ↓
Comment contains one of your trigger keywords?
        ↓ No → nothing happens (comment stays logged under Activity)
        ↓ Yes
Auto-send private DM to that commenter
Optionally post a public reply under their comment
Log everything to the Activity feed

Triggers fire in seconds — Meta pushes webhook events the moment the comment lands, and Splashify Pro processes them inline.

Continue with Connect Instagram to start setup.